OUR STORY

It all started when Paul was 12 years old…

Paul Chek is a world-renowned expert in the fields of corrective and high-performance exercise kinesiology, stress management and holistic wellness. For over thirty years, Paul’s unique, integrated approach to treatment and education has changed the lives of many of his clients, his students and their clients.

Learn more about paul

Latest jobs

Be a part of our dynamic teams in Chorley UK and Carlsbad California USA.

Location – Chorley PR7 5SJ

Salary – £28,000 – £32,000 pa

Type – Full-time

The CHEK Institute is a growing, innovative education company, teaching the next generation of Holistic Health Practitioners who will shape the future of health and human performance around the world. Our company is increasingly tech/media focused, offering a wide variety of industry-leading e-learning courses, hosting virtual learning courses and publishing original video, audio and written content on our blog and social media channels.

We are seeking a creative, energetic, organised, self-motivated and process driven person to be our Academy Manager.

Our ideal candidate will assume a leadership role straight away, launching our 2021 intake with the guidance of the Operations Manager.

As our Academy Manager, you will be responsible for:

  • Project managing end to end the Academy Application process, personally prequalifying every student who applies before they are offered an interview and ensuring once accepted all students sign a learning agreement.
  • Ensuring educational services that are that are part of the academy offering are of a high quality as well as being delivered on time and in line with the academic plan for each year group.
  • Creation and management of academy subscriptions on our ecommerce site, handling any postponements or cancelations.
  • Creating fulfilment campaigns within infusionsoft for each year group and intake that automates fulfilment and then monitoring the campaign and the CHEK Academy Portal monthly to ensure that no student is “lost” from the campaign.
  • Planning and organising all CHEK Academy mentorship calls, including booking faculty and mentors to deliver these mentorship calls.
  • Working with the Student Services Department to allocate academy students on live Advanced Training Programs being offered as part of the academy.
  • Working with the Director or Technology to design and build the CHEK Academy Portal on our new eLeraning system ready for the October 2021 intake.
  • Line manger the CHEK Academy Coordinator who is based in US.

Required skills/qualities:

  • Management Experience at leats 2 years.
  • Process oriented person, able to design and implement operational process across different departments.
  • Excellent understanding of computers and confident in the use of computer systems. Experience in use of Word, Excel and Powerpoint.
  • Strong organisational, management and leadership skills that lend themselves to systems integration.
  • Mathematical ability must be to algebraic level; knowledge of spreadsheet software, database software and budgetary basic skills required.
  • Interpersonal skills and team player required that encourages an approachable manner, a positive and proactive attitude, and the willingness to contribute to all aspects of the department and business objectives.
  • The ability to think critically, independently, and to be creatively resourceful.

HOW TO APPLY:

All applicants must submit a resume, salary history and cover letter. In your cover letter please describe why you want this job, why you are suited to this position and how you can help our company. Any submissions without these items will not be considered.
Please send all parts of your application in one email to [email protected]

Location – Carlsbad, CA, USA

The CHEK Institute in Carlsbad is searching for a full-time Academy Coordinator. This is a fantastic opportunity to work for one of the leading innovators in the health and wellness industry.

You might be the person we are seeking if you are willing to…..

  • Work your butt off – you’ll be helping our Academy Students have an outstanding experience during their learning journey with the CHEK Academy.
  • Be flexible – we are a small, industrious company and expect everyone to not just pull their own weight, but help the rest of the team when needed. It’s not always easy, but we try to make it fun and rewarding.
  • Learn about, and embrace the CHEK philosophy to health and wellness. We’ll help you, so long as you are teachable. The role includes free attendance of the academy yourself, however, all study is to be done in your own time.

Do you have the following attributes?

  • Reliability – You’re a dependable, resourceful and experienced self-starter.
  • Positive mental attitude – You have lots of energy, common sense and initiative even when others fail to follow up with you. Going the extra mile is second nature for you.
  • Accountability – You meet deadlines and take ownership of your work.
  • Communication  – You are an excellent communicator, both verbally and in writing. You enjoy networking with people and discovering how you can help them meet their goals.
  • Technical know-how – You are savvy with computers, CRM e-business tools and pick up new programs quickly and effortlessly.

Above all, you must be passionate about fitness, wellness, holistic health and living a healthy lifestyle – and love to share this with others. Experience working within the fitness industry is a plus, but not essential.

As a small company, we are looking for someone to undertake a multi-faceted role which includes: answering student inquiries on the phone /email/ social media, providing user support to customers, processing of customer orders, administration of a customer support ticket system and other wider office duties.

The primary function of the Academy Coordinator is to be the number one point of contact for all ­­academy students ensuring excellence in customer service is delivered to each and every student. To own the communication plan and ensure all CHEK Institute communications are delivered in line with the learning agreement. 

Your responsibilities:

  • To create the communication plan for each academic year at least 60 days in advance and submit it to the Academy Manager for approval. This is to include a copy of all emails to be included in the Infusionsoft fulfilment campaign created by the Academy Manager for each year group and intake. All emails will be personalized as being sent from the Academy Coordinator.
  • Regularly monitor all the academy students’ email sections in Infusionsoft to make sure they opt into emails from Infusionsoft, and that they are being opened.
  •  Monitor Academy email box, ensuring all emails are responded to within 1 working day. Provide weekly reporting from Hiver on response and resolution of emails in academy mailbox against companies SLA’s
  • Monitor Academy Facebook group, ensuring all comments directed to the CHEK Institute are responded to within 1 working day. Add a new post for each year group once per week.
  •  Moderating all academy mentorship calls and Q&A sessions, recording these events and uploading to the CHEK Academy Portal within 1 day of completion. Updating emails in fulfilment campaigns to provide links to the recording.
  •  Take calls from current and prospective academy students providing on-call resolution to customer queries whenever possible, if unable to do so provided a clear timeline for resolution and next steps.
  • Perform the role of moderator as required for live academy classes in San Diego.
  • Answer phone and cover webchat when Customer Service requires support.
  • Carry out courtesy calls to students attending live academy classes.
  • Support the academy application process by interviewing all prospective applicants and decide if they should be accepted onto the academy.
  • Support academy students with accessing their online material via the CHEK Academy Portal.
  • Communicate with students the dates and location of the live classes they must attend as part of the academy, process any subsequent transfer requests.

ABOUT THE COMPANY:

The CHEK Institute provides educational products and services for the professional development of individuals in the health and fitness industries, both in the USA and internationally. Our principles are holistic, progressive and have been industry-leading for over a decade. 

Please visit www.chekinstitute.com for more details.

BACKGROUND:

Successful applicants will undergo a background investigation which may include a criminal check, credit report, reference checks, etc.

COMPENSATION:

Hourly base ($16 per hr) while you are learning the position and the company’s products (this will be reviewed after completion of 6 month probation period). Holiday, vacation pay, health insurance and 401(k) benefits are available, according to company policy.

HOW TO APPLY:

All applicants must submit a resume and cover letter to [email protected]. In your cover letter please describe why you want this job, why you are suited to this position and how you can help our company. Any submissions without these items will not be considered.

Location – Carlsbad, CA. USA

Pay and Benefits – From $17.00 per hour

Benefits: 401(k), 401(k) matching, Employee discount, Health insurance, Life insurance, Paid time off

Job Type – Full-time

Job description

The CHEK Institute is a growing, innovative education company, teaching the next generation of Holistic Health Practitioners who will shape the future of health and human performance around the world. Our company is increasingly tech/media centered, offering a wide variety of industry-leading e-learning courses, publishing a highly successful podcast each week along with original video, audio and written content on our new streaming media platform CHEKIVA.
We are seeking a well-organized, problem-solving, patient and tech fluent team member with demonstrated experience in technical customer support to join our team.
As our Technical Support Specialist, you will:

  • Help customers overcome technical roadblocks to accessing online course materials
  • Be responsible for resolving small website issues and updates (broken links, updating dates of courses, etc.) on all CHEK websites
  • Be our point-person in maintaining a clean, well-functioning customer database in our CRM
  • Manage customer service software ensuring all customer tickets are resolved in agreed timeframes
  • Answer basic customer questions regarding course offerings by phone, email and chat
  • Help customers place orders by phone and email
  • Help students to enroll in our courses and programs
  • Check company social media channels for customer service issues and resolve them in a timely fashion
  • Provide technical assistance to CHEK Education and Marketing Departments in a variety of applications to help them meet their goals
  • Be available Monday through Friday 10 am – 7 pm PT to provide support to customers both in North America and abroad.

Does that sound like you? If so, we welcome your application!
Our successful candidate will have a proven track record of success in Technical Customer Service with at least 3 years of working experience. Our new team member should have a high level of comfort and native ability with technology (web-based applications in particular), strong communication skills, and be a tenacious problem solver.

Required skills/qualities

  • Experience in technical customer service
  • Familiarity with Google Docs and/or Microsoft Suite
  • Familiarity with Customer Response Management Systems such as Keap, Infusionsoft, Hubspot or Salesforce
  • Strong problem-solving skills
  • Strong communication skills – both written and oral
  • Ability to prioritize and stay focused under pressure
  • Ability to work to deadlines
  • Strong organizational skills
  • Initiative and the ability to work independently
  • A positive attitude
  • Reliability – you’re dependable, resourceful and an experienced self-starter
  • Synchronicity with CHEK Institute values
  • Team player

Preferred skills/experience

  • Working experience with WordPress
  • Working experience with Infusionsoft
  • Working experience with WooCommerce
  • Working experience with LMS such as LearnDash
  • Working experience with Adobe Creative Suite

Why Work at the CHEK Institute?

In addition to offering competitive benefits such as health insurance and a 401K, we strive to create a friendly, cooperative and positive working environment that supports your professional and personal growth. All CHEK Institute employees are entitled to enroll in our Advanced Training Programs for free and have full access to our other online resources to empower you to shape and achieve your own health and performance goals.
Just as importantly, we work with some of the most wonderfully insightful, passionate and gifted health and fitness professionals from around the world – our new team member will get to engage with them on a regular basis!
If you’re ready to engage your Customer Service and Technical Support skills – to be challenged to grow them every day – working with a supportive team on a truly meaningful mission, this is the job for you and we invite you to apply today.

About Our Company

For more details on the company please visit www.chekinstitute.com and www.chekiva.com.

Background

Successful applicants will undergo a background investigation which may include a criminal check, credit report, reference checks, etc.

Job Type

Full-time, 10 am – 7 pm PT, Monday through Friday. Occasional weekends may be required.

HOW TO APPLY:

All applicants must submit a resume, salary history and cover letter. In your cover letter please describe why you want this job, why you are suited to this position and how you can help our company. Any submissions without these items will not be considered.
Please send all parts of your application in one email to [email protected]

THE CHEK INSTITUTE OFFERS THE ONLY SYSTEMATIC AND EFFECTIVE APPROACH TO HOLISTIC HEALTH FOR FITNESS AND HEALTH PROFESSIONALS

Holistic Health is the science of living well. The CHEK Institute offers the only systematic and effective approach to holistic health for fitness and health professionals.

Our approach is built on three key themes:
Corrective Holistic Exercise Kinesiology, Lifestyle Management and Coaching

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CHEK Trained Professionals

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Clients

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Powerful System

STUDENT SUCCESS STORIES

Don’t just take our word for it…

We’ve asked some of our 60,000 CHEK trained professionals how their training with the CHEK Institute has helped them and their clients.

“It’s allowed me to really help some clients with very complex issues”

 

“Everything I’ve learned is invaluable to life”

 

“Paul takes things to such a complete level”

READY TO GET STARTED?

We have entered a new era in our approach to health and performance.
Are you ready to master a holistic approach?

GET STARTED